← Back to TheShipNow

Delete your data

Last updated 8 October 2026

You can ask us to delete your TheShipNow account and the personal data linked to it at any time, including if you signed in with Google, Facebook or Apple.

How to ask

1. Email Theshipnow@gmail.com from the email address on your account, with the subject "Delete my TheShipNow account".
2. We confirm by email and delete your account, profile, sign-in links and scan history within 30 days.

What we keep

We keep purchase records (pack, amount and date) for as long as tax law requires, and the one-way scrambled free-scan records, which can't identify you. Unused scan credits are lost when an account is deleted.

Removing the sign-in link

You can also remove TheShipNow from your Google, Facebook or Apple account settings at any time. That stops the sign-in link but doesn't delete your TheShipNow account. Email us for that.